How to edit a case category?
Login -> Dashboard -> Settings -> Manage -> Case Category -> Edit
Login to CaseFox.
Go to the dashboard, to the left corner you will find the sidebar.
Select settings from the sidebar and go to manage.
Under manage, you will find the case category.
After clicking on the case category, you will be promoted to a new window.
A list of all the case categories, you will find an edit icon beside the case category.
Click on edit to update the case category.
Login to CaseFox.
Go to the dashboard, to the left corner you will find the sidebar.
Select settings from the sidebar and go to manage.
Under manage, you will find the case category.
After clicking on the case category, you will be promoted to a new window.
A list of all the case categories, you will find an edit icon beside the case category.
Click on edit to update the case category.
Updated on: 13/04/2023
Thank you!