Articles on: Settings

How to edit field groups in certain cases?

Login -> Dashboard -> Settings-> General -> Manage field Groups -> Case -> Add Field -> Save

Login to CaseFox.
Go to the dashboard, to the left corner you will find the sidebar.
From there select settings and choose the subhead “General”.
Click on custom field groups, to add a new custom field, click on the field group you want to assign an extra field to.
A form will open, with an add field button on the top, add a field where needed.




Updated on: 08/12/2023

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