How to grant access from all cases for a particular staff/user?
Login -> Dashboard -> Settings-> Organisation -> Users -> Staff Name -> Three Dots -> Grant access to all cases
Login to CaseFox.
Go to the dashboard, to the left corner you will find the sidebar.
From there select settings and choose the subhead “organization”.
Under the organization choose users, a new window will open.
Click on the user to update details, towards the top right click the three dots.
Select the option and click on grant access to all cases.
Login to CaseFox.
Go to the dashboard, to the left corner you will find the sidebar.
From there select settings and choose the subhead “organization”.
Under the organization choose users, a new window will open.
Click on the user to update details, towards the top right click the three dots.
Select the option and click on grant access to all cases.
Updated on: 31/03/2023
Thank you!