Articles on: Cases

How to add a new incoming message? (in Case Module)

You can easily add a new incoming message in CaseFox; by following the few steps mentioned below

Login -> Dashboard -> Cases -> Calls -> New Incoming Message -> Fill Details -> Save

Login to CaseFox.
Go to the dashboard, to the left corner you will find the sidebar.
Select cases from the sidebar and go to sub-section calls.
Choose calls from it, towards the right click on “Add Incoming Message”.
Fill in the details and click on save.

Updated on: 27/04/2023

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